PrescribeIT® Transactions on the Workbench

Incoming PrescribeIT® transactions can be identified in the Data Entry queue with the PrescribeIT® icon .

The following incoming transactions display in the Data Entry queue:

• New Rx Request

• Renewal Rx Order

• Renewal Response (Approved and Approved with Changes)

• Cancel Rx Request

The type of transaction is displayed in the Request column.

 

To easily locate PrescribeIT® transactions of a certain type, enter the type of transactions you want to view in the Filter field.

Patient and Prescriber Synchronization

To process an incoming PrescribeIT® transaction, both the prescriber and patient associated to the PrescribeIT® transaction must be synchronized.

Unsynchronized prescribers and patients can be identified two ways:

• Names displayed in bold in the Data Entry queue.

  

• Red boxes around their respective folders in the Intake window.

  

• Red boxes around their respective folders in the Mail window.

  

For more information about synchronization, see Synchronizing an Existing Patient Folder with PrescribeIT® and Synchronizing or Updating an Existing Prescriber Folder with PrescribeIT®.